The refund policy is applicable only for the services purchased online. Zero refund for the classroom programme. No refund will be made in terms of mock test series and individual requests for refund will be looked after on a case by case basis. All the payments made through credit/debit cards will be refunded back into the same card within 28 working days. Orders paid by net banking will be credited back into the account within 28 working days. Also, is such request is received after first lot as been dispatched ( course material package) no refund shall be initiated.
Users are requested to mail the customer support _______ and individual requests will be looked after on a case by case basis. The respective amount if eligible, will be refunded within 20 days of receiving the cancellation request. Also, the cancellation request should be sent within 48 hours of placing the order.
The website shall host the Payment Gateways provided by different banks and and shall also have the option for internet banking, for the purpose of payment to be received by Users for accessing the Test contents, which could be the intellectual property of third party. The website shall have no control over such third party user generated content as the website shall only be intermediary for the purpose of hosting the third party content.